Privacy Policy

Privacy Policy

Last Updated: August 21, 2026

1. Introduction

P&R Partners DBA Paul’s Windshield Service (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, services, and communications, including SMS/text messaging programs delivered via Twilio.

2. Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address, and mailing address.

Business Information: Company name, role, and business contact details, when applicable.

Communication Data: SMS message logs, consent records, and opt-in/opt-out timestamps.

Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Information

We use information to provide services, communicate with you, send transactional and promotional messages with consent, maintain compliance with TCPA, CTIA, and Twilio messaging requirements, and meet legal obligations.

4. SMS / Text Messaging Privacy & Consent

Text Message Opt-In

You may opt in to receive SMS messages from P&R Partners DBA Paul’s Windshield Service by:

Texting a keyword such as START, YES, or JOIN to a designated phone number;

Submitting an online form with an explicit SMS consent checkbox;

Providing verbal consent that is recorded and documented;

Completing a written or paper consent form; or

Scanning a QR code that leads to an opt-in form.

By opting in, you consent to receive SMS messages sent via Twilio. Message types may include account notifications, service updates, quote communications, appointment reminders, customer care communications, and promotional messages, if applicable.

Consent Disclosures

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

Opt-Out

Reply STOP to any message to opt out. You will receive a confirmation message and no further messages unless you re-opt in.

Help

Reply HELP for assistance or contact Paul’s Windshield Service at:

Email: reynaldo@paulswindshield.com

Phone: (806) 244-4847

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5. Data Sharing

We do not sell or share personal information. SMS consent is not shared with third parties or affiliates for marketing purposes.

Information may be shared with service providers such as Twilio solely to deliver messaging services.

6. Data Retention

We retain personal data only as necessary for operational, legal, and compliance purposes, including proof of SMS consent.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

8. Your Rights

You may request access, correction, deletion, or withdrawal of consent by contacting us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

10. Contact Us

P&R Partners DBA Paul’s Windshield Service

615 W. 7th Street

Dalhart, Texas 79022

Email: reynaldo@paulswindshield.com

Phone: (806) 244-4847